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Shipping

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What do you charge for shipping?

Shipping inside the United States (lower 48) is free and is usually shipped via UPS, Orders outside of the United states are shipped via DHL and cost depends on location, package size etc. Import taxes and fees are not included in the shipping price

What are the Customs fees?

Customs fees, duties, and other taxes are not included at checkout and are collected by DHL when the item arrives at its destination country. https://mitoredlight.com/policies/shipping-policy

When will my order ship?

All USA orders ship via UPS Ground from our Arizona facility and are shipped in the order in which they are received. Our fulfillment center fulfills orders Monday - Friday, and most orders are shipped within 1-2 business days.  The time in transit d

I purchased a pre-order. When will my package arrive?

You will receive a shipping confirmation email with tracking details when your order is released, and once released, the general processing time is 1-2 business days. All USA orders ship via UPS Ground from our Arizona facility and are shipped in the

Are my in-stock items shipping with my pre-order items?

No, items in stock are shipped in the order in which they are received. We will not hold in stock items to ship with pre-order items.